Whatever it is you’re coming to visit for we want to make sure that everyone can access our town and that they feel welcome

Gravesend Shopmobility

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We offer a shopmobility scooter service to the community and visitors.

As the Visitor Information shut its doors in its present location, the shopmobility service will therefore be relocated to the refurbished Gravesend Borough Market and a mobility scooter will be available to users during Market opening hours (Tuesday to Sunday), subject to advanced booking procedures. The most convenient place to park is in the Market Square Car where there are disabled parking bays available.

You can be assured of a warm, personal welcome and help with making the most of your visit to Gravesend. To join the scheme you will need to complete an application form and will need two forms of ID. Once regsitered, you’ll get a membership card. This service is completely free to join and use. Just remember that booking is essential before making your trip to Gravesend.

Public Transport

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Several bus services, including the 480 (Dartford to Gravesend/Valley Drive); 490 , 481 and 483 provide dropped platforms. All buses now connect with the public transport interchange at Garrick Street in the heart of the town centre.

Trains in to Gravesend

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There are regular train services both from London in the West to Gillingham in the East. All platforms are accessible and transfer between them is possible via lifts.


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Taxis are available at New Road and local companies and proprietors are mobility aware


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Special transport coaches, highly suitable for wheelchair users is available on a day-to-day basis. A key aspect of the Integrated Transport Network being developed by Kent County Council is that of providing a demand responsive Dial-A-Ride service for those people living away from scheduled services and whose disabilities prevent them from using conventional services. Provided that such services prove to be successful, it is likely that the concept would be extended to a wider part of Kent.

This service is run seven days a week and must be booked in advance. There is a charge for this service. For further information please call 03000 413 567 and to make a booking call 01892 832447.

A Braille service is also available for those people requesting timetables in this form.

Orange/Blue Badge Parking in Gravesend

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There are a number of locations within the Town Centre where parking for holders of Orange/Blue badges are catered for.


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There are three public toilets, suitable for wheelchair users, within the town centre. These are at:

  • St. George’s Centre (at the back of the centre)
  • Clive Road (opposite the railway station) 
  • Parrock Street Car Park 

These facilities are available 24 hours a day and are accessed by the use of a RADAR key. If you need to obtain a RADAR key, one can be bought by calling at the Cashiers counter at the Civic Centre on weekdays, Monday to Friday 9am until 4.30pm or the tourist  information centre, Monday to Saturday 9am to 5pm. The cost is currently £3.31.

Gravesend Clock Tower

Here’s a map to show you where to access our Shopmobility service